Privacy Statement – JDMWEBS

At JDMWEBS, we attach great importance to your privacy and the protection of your personal data. In this privacy statement, we explain what data we collect, why we do so, how it is used, how long we store it, and what rights you have under the GDPR (General Data Protection Regulation).

 

By using jdmwebs.com, you agree to this privacy statement.

 

1. Who is responsible for your data?

JDMWEBS
Kapelstraat 165
9140 Steendorp
Belgium
📧 info@jdmwebs.com
📞 +32 (0) 478 21 64 47

JDMWEBS acts as the controller as defined in the GDPR.

 

 

2. What personal data do we collect?

We only collect the data necessary for the performance of our services or to provide you with accurate information.

 

2.1 Data you provide directly to us

Surname and first name

Address details

Email address

Telephone number

Company name and VAT number (if applicable)

Information you enter via contact forms

Order details

Login details for your customer account

Content of emails or chat messages you send us

 

2.2 Automatically collected data

When you visit our website, we automatically collect:

IP address

Browser details

Device and session information

Cookies

Statistical data about website usage

Pages visited

 

2.3 Third-party data

This occurs when:

you pay via an external payment provider

you link services to external platforms (e.g. Google, Meta, AI systems)

we use tools for analytics, advertising or security

 

 

3. Why do we collect your data?

We process your personal data for the following purposes:

 

3.1 To be able to deliver our services correctly

Web design, development or maintenance

Hosting or domain management

Digital products and downloads

Online courses and apps

AI solutions or automations

Invoicing and administration

 

3.2 To support you

Customer service

Quotes and project updates

Account management

Technical support

 

3.3 For communication and marketing

Newsletters (only with your consent)

Promotions and special offers

Relevant service messages

 

3.4 For website security and optimisation

Fraud prevention

Analysis of user behaviour

Improvement of functionality and performance

We never process more data than is strictly necessary.

 

 

4. On what legal basis do we process your data?

In accordance with the GDPR, we process data on the basis of:

Execution of an agreement (e.g. order or service)

Legal obligation (e.g. accounting)

Legitimate interest (e.g. website security, marketing to existing customers)

Consent (e.g. newsletter, cookies)

You can withdraw your consent at any time by email or via the opt-out link.

 

 

5. How long do we retain your data?

We never retain your data longer than necessary:

Customer data: max. 7 years (accounting obligation)

Contact requests: max. 12 months

Newsletter data: until you unsubscribe

Project and service data: as long as you are a customer

Cookies: according to the applicable cookie terms

Backups: according to internal security procedures

You can always request that your data be deleted, unless we are legally obliged to retain it.

 

 

6. Who do we share your data with?

Your data will never be sold.

We only share it with reliable service providers who are necessary for:

Hosting and website management

Payment providers

Accounting software

Email marketing platforms

Security tools

Project and workflow software

AI solutions (if applicable, always without unnecessary data)

All partners comply with the GDPR and we have processing agreements where necessary.

 

 

7. Security of your data

We take appropriate technical and organisational measures, including:

SSL encryption

Secure servers

Password and access management

Anti-malware systems

Internal security procedures

Minimal data processing

Encrypted backups

Regular security updates

Despite these measures, no system can guarantee 100% security, but we do everything we can to minimise risks.

 

 

8. Cookies

Our website uses cookies for:

Functional purposes

Statistical analysis (e.g. Google Analytics)

Marketing and remarketing (e.g. Meta Pixel)

On your first visit, a cookie banner will appear where you can set your preferences.
You can delete or block cookies at any time via your browser settings.

 

 

9. Your GDPR rights

You always have the right to:

access your data

request correction

have data deleted (“right to be forgotten”)

restrict processing

request the transfer of your data

object to processing

withdraw your consent

lodge a complaint with the Data Protection Authority (DPA)

DPA contact details:

Data Protection Authority
Drukpersstraat 35
1000 Brussels
www.gegevensbeschermingsautoriteit.be

We always respond within the legal period of 30 days.

 

 

10. Minors

Our services are not aimed at children under the age of 16.
We never knowingly process data from minors without parental consent.

 

 

11. Changes to this privacy statement

JDMWEBS reserves the right to change this statement.
The most recent version can always be found on this page.
You will be informed by email in the event of significant changes.

 

 

12. Contact

Do you have any questions about our privacy policy?

📧 info@jdmwebs.com
📞 +32 (0) 478 21 64 47
📍 Kapelstraat 165, 9140 Steendorp, Belgium